State Farm® Insurance Agent Willard Harrell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Klenke
October 1, 2024
5
out of
5
rating by Linda Klenke
"Spoke to Willard today about my insurance policy and he is so pleasant and friendly. Have dealt with him for many years and he has always been very helpful and informative."
We responded:
"Thank you Linda for your kind words. Your feedback means a lot to us and serves as a motivation to continue delivering remarkable service. If you have any further questions or require any assistance, please don't hesitate to reach out to our dedicated team. Once again, thank you for choosing our insurance service and for your kind words. Sincerely, Willard Harrell"
Donna Hibbert
September 26, 2024
5
out of
5
rating by Donna Hibbert
"Always able to help. Friendly and goes out of their way to make sure I understand."
We responded:
"Thank you Donna, for your kind words. Your positive feedback means a lot to us. We take tremendous pride in providing remarkable service to all your insurance needs. Thank you again for trusting us with your business. Sincerely, Willard Harrell "
Ann Bognar
September 13, 2024
5
out of
5
rating by Ann Bognar
"I was recommended by my in laws. I can’t thanks them enough for the kindness, knowledgeable, efficiency and efforts to make everything happening in the time manners. First class service from Julie."
We responded:
"Thank you Ann for taking the time to share your positive experience with our insurance service. We are thrilled to hear you've had a great experience with us. Providing remarkable service is something we take pride in. Julie does an awesome job for our clients. I have a great team with Julie and Laurie. Your feedback means a lot to us and serves as a motivation to continue delivering exceptional service. Thank for choosing our insurance service and for your kind words. Sincerely, Willard Harrell"
TRANZG3ND3R “BaLLzerSaGGN” kiLL3r
September 10, 2024
5
out of
5
rating by TRANZG3ND3R “BaLLzerSaGGN” kiLL3r
"Julie A Jones is my account rep and she has always gone above and beyond and makes everything hassle free. I’ve never had a dispute or any issue. My policy is on autopilot. All I’ve had to do is add a car here and there, click pay and close the app. Thanks Julie!"
We responded:
"Thank you so much for taking the time to share your positive experience with our insurance service! Your feedback means a lot to us. Providing remarkable service is our top priority. And of course Julie is awesome! Thank you for choosing our insurance service and for your kind words. Sincerely, Willard Harrell "
Greta Sharketti
August 27, 2024
5
out of
5
rating by Greta Sharketti
"I've been a customer of Willard's for over 20 years. His office and staff, especially Julie, have always been absolutely wonderful to deal with. They are very knowledgeable, friendly and quick. Can't say enough about them!"
We responded:
"Thank you for choosing our insurance service and for your kind words. We truly appreciate your business and support. We look forward to serving you in the future. Sincerely, Willard Harrell"
Nicole Baker
June 27, 2024
5
out of
5
rating by Nicole Baker
"I have been a client of Willard’s for over 20 years now. I have shopped around with other brokers over the years, and my policy has been consistently cheaper than their competitors. Saving money these days is important, but not only is my insurance cheaper but their service is unmatched! Julie Jones has been my primary contact in Willard’s office for many years. She is an expert in her field, and a co pleasure to work with every time!"
We responded:
"Thank you Nicole for your thoughtful and kind words about my agency and team members.Particularly Julie! We’re not always the cheapest insurance, but we are the best at providing remarkable service to our customers. Thank you again for being a loyal customer and we appreciate your business. Sincerely, Willard Harrell "
Fran Adams
May 1, 2024
5
out of
5
rating by Fran Adams
"Willard and his team are the best in the business. Real professionals!"
We responded:
"Thank you Fran for your kind words and for taking the time to share your positive experience with our insurance service. Providing excellent customer service is our top priority. We truly appreciate your support. Sincerely, Willard Harrell "
Jade Roberts
March 5, 2024
5
out of
5
rating by Jade Roberts
"I have been a State Farm customer for a few years, and I just love working with Julie! She is always quick to respond and able to help with all of my questions, especially as I've had a few life changes recently. I really appreciate being able to reach out to a specific person instead of calling an 800 number and waiting on hold to talk to someone about my questions. Thank you Julie!!"
We responded:
"Thank you so much for taking the time to share your positive experience with our insurance service! Providing excellent customer service is our top priority. Your feedback means a lot to us and serves as a motivation to continue delivering remarkable service. Thank you for your business! Willard Harrell 517 Salt Lick Rd St Peters, MO 63376 636-970-0018 Auto, Home, Life, Health, Business"
Leah Williams
February 29, 2024
5
out of
5
rating by Leah Williams
"Julie is so amazing. Always so helpful and willing to go the extra mile. I am so grateful for all that Willard Harrell and his staff do and all the help the give. But I especially want to call out Julie and her amazing smile."
We responded:
"Thank you Leah for the wonderful review. You’re absolutely right about Julie, she is amazing! My team and I take pride in providing remarkable customer service to our clients. Auto, home, life and health, we’re here for you whenever needed."
Matt Springli
February 5, 2024
5
out of
5
rating by Matt Springli
"Julie is always Great to work with, you can always tell even through the phone that she is smiling and happy to be working with you. Great place to work with."
We responded:
"Thank you Matt for the great review. And thank you for allowing us to service your home and auto insurance needs. Julie, Laurie and I will always go the extra mile to earn your trust and confidence for all your insurance needs."
Marcia Davis
February 1, 2024
5
out of
5
rating by Marcia Davis
"Like a good neighbor, Willard and his amazing staff are always willing and able to assist with all my insurance needs. Great State Farm agency."
We responded:
"Thank you Marcia for that wonderful review! We take tremendous pride in providing remarkable service for all your insurance needs. We appreciate you and the opportunity to continue serving you. "
Jeremy Callaway
February 1, 2024
5
out of
5
rating by Jeremy Callaway
"I use State Farm for home, auto, and business insurance. I stay with State Farm and this office particularly because of the service and professionalism of Julie Ann Jones. She always goes the extra mile to ensure her clients are well taken care of and informed. I don’t believe there is better customer service that exists in this industry. Thanks again."
We responded:
"Thank you Jeremy for your most positive review. And choosing this agency to service your auto, home,and business insurance. Julie is a fantastic team member who provides remarkable customer service. "
Mary Meehan
January 31, 2024
5
out of
5
rating by Mary Meehan
"I love working with Laurie. She is so good about keeping me on track. Julie is awesome too. They both lend such a comfortable atmosphere within this agency. Sincerely, Mary Meehan...,(aka Barb) 😁"
We responded:
"Thank you Mary for the great review. Laurie and Julie are fantastic team members. They go above and beyond to make sure all your insurance needs are taken care of. We’re here to help you with all your insurance needs. Thank you for choosing this agency to service you when ever needed."
Dave Garrison
January 31, 2024
5
out of
5
rating by Dave Garrison
"Julie and the rest of the staff at this insurance company are top knotch. The prices are reasonable and they are extremely responsive to my needs. They return calks and emails in short order and make any changes seemless."
We responded:
"Thank you Dave for that wonderful review. Julie, Laurie, and I take pride in providing remarkable service to our clients. Whatever insurance needs you may have we’re here to help. Thank you for choosing this agency!"
Scott Cathey
January 30, 2024
5
out of
5
rating by Scott Cathey
"My wife and I have always had a great experience with Julie Ann Jones at State Farm. Julie has always been very professional and willing to go the extra mile. Recently we purchased a new vehicle, and the dealer told us that they called our insurance agent and updated them and that we did need to follow up with them. After a few weeks we never received any ID cards or bills in the mail. I figured that I had better call to see what was going. I was shocked to find out the dealer had never reported that we had purchased a new vehicle. Julie was very professional and was able to take the new vehicle information over the phone and emailed me our insurance cards within just a couple of min. Great service and another way that State Farm has earned our business. Thanks Julie."
We responded:
"Thank you Scott for the awesome review. Julie,Laurie, and I take tremendous pride in providing remarkable service for our clients. Auto, home, life and any other insurance needs you have. We are here for you. Thank you for your business."
Tim Seithel
January 18, 2024
5
out of
5
rating by Tim Seithel
"I’ve had Willard Harrell since the day is started driving. Many moons ago. Very easy to work with and affordable. Ms. Julie is a rockstar!!"
We responded:
"Thank you Tim for your kind words. My team and I take pride in providing remarkable service for all your insurance needs. Weather it’s auto, home, life we’re here for you."
Sasimonthon Ongartsutthikul
November 16, 2023
5
out of
5
rating by Sasimonthon Ongartsutthikul
"Willard and his team are the best! So knowledgeable and so fast. Julie J always takes care of us and she is the best!"
We responded:
"Thank you Sasi for the wonderful review. Julie is an awesome team member! We take pride in providing remarkable service to our customers insurance needs. Auto, home, life, or business insurance, we're hear to help you. Thank you for being a part of our State Farm family!"
Charles Gilbert
October 30, 2023
5
out of
5
rating by Charles Gilbert
"Julie does a phenomenal job. And has always been there to help me. And give me the the insurance needs i That is needed."
We responded:
"Thank you Charles for your great review. Julie is certainly a super star. We take great pride in providing remarkable service to are clients. We’re here for all your insurance needs. Auto, home, life, and health were at your service!"
Ashley
October 11, 2023
5
out of
5
rating by Ashley
"Wonderful service by all staff members at this office. They are always willing to help and listen to any concerns. Thank you for all you do!"
We responded:
"Thank you Ashley for the wonderful review. We take pride in providing remarkable service to all our customers. We are here for you when ever you need us. "
Stacey Boedeker
October 10, 2023
5
out of
5
rating by Stacey Boedeker
"The entire team at State Farm Willard Harrell are excellent to work with. My contact is Julie and I could not ask for anyone better to work with. Not only does she stay on top of my insurance accounts and let's us know what to look out for or be aware of, her actions and demeanor shows she really cares about what's best for my family."
We responded:
"Thank you Stacey for that great review. Julie and Laurie are awesome team members. We take pride in providing remarkable service to all are clients. We’re here to service all your insurance needs."
Keith Wortman
October 10, 2023
5
out of
5
rating by Keith Wortman
"I’ve done business with Harrell agency for years they are nothing but helpful in their services profession and friendly I wouldn’t do business with anyone other than theHarrell team!"
We responded:
"Thank you Keith for allowing us to service all your insurance needs! You've been apart of this agency for a very long time and we appreciate you. We're here to service all your insurance needs. Auto, home, life, and health. We're here to serve you."
Bob Rump
October 7, 2023
5
out of
5
rating by Bob Rump
"I've been a customer for a long time and it's because of Willard's staff, Julie and Laurie. Every time I call them they treat me like I'm a favored relative. Every thing I ask of them is done ASAP and professionally. The bar they have set should be the standard that all others should try to emulate. First class...all the way."
We responded:
"Thank you Bob for your raving review of my all star team! We take pride in providing remarkable service for all our clients. We’re here to take care of all your insurance needs. "
Gratefuldude 2012
October 5, 2023
5
out of
5
rating by Gratefuldude 2012
"Absolutely the best customer care Received with every call. Above and beyond with customer care. No question is left unanswered. Wouldn’t think of any other insurance companies. Julie Jones is a rock star!"
We responded:
"Thank you Michael for your great review. My team and I take great pride in providing our clients with remarkable service for auto, home, life, and many other insurance needs that you may have."
Susan Hunott
October 5, 2023
5
out of
5
rating by Susan Hunott
"Always great service. They go above and beyond to make sure we have the coveragewe need!!!!"
We responded:
"Thank you sue for your kind words. My team and I are always available to take care of your motorcycle, auto and home insurance needs! "
S Simmons
November 1, 2022
1
out of
5
rating by S Simmons
"Used this agent for 2 years for a renters policy but upon trying to return my business rep Julie Ann Jones dropped the ball, so I took my business elsewhere."
We responded:
"I am so sorry. Julie was out of the office on Friday and we did try to call you back. I apologize for the inconvenience as Julie has never let anyone down in 13 years. "