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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leah Jones

Leah Jones

September 2, 2026

5  out of  5
rating by Leah Jones
"I have had the opportunity to work with Julie with several different types of insurance issues and she is simply the best at what she does!"
We responded:
"Thank you for the 5-star review, Leah! We’re proud to serve the St Peters community and truly appreciate your support. "
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Monica Bailey

September 2, 2026

5  out of  5
rating by Monica Bailey
"It’s been a pleasure to work with Julie for over 15+ years."
We responded:
"Thank you for the 5-star review of Willard Harrell’s team - we really appreciate your kind words! "
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Raul Gonzalez

September 1, 2026

5  out of  5
rating by Raul Gonzalez
"Great experience with Willard Harrell’s State Farm office. Will put together my quote, and Julie handled getting coverage set up for both of my vehicles quickly and smoothly. They blew my last insurance company out of the water with better coverage for significantly less money! Great service, responsive staff, and an easy process from start to finish. Highly recommend!"
We responded:
"Thank you so much Raul for taking the time to share your experience with our insurance service! We are thrilled to hear you had a great experience with us. Providing excellent customer service is our top priority, and we are delighted that we were able to meet your expectations. "
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J Coop

August 13, 2026

5  out of  5
rating by J Coop
"Been with Julie A. Jones for a over a year, she found me in the midst of being over quoted from another insurance company and saved me lots of money. Helped me bundle and stay a float. Been truly a lifesaver. Always close by and stays in touch with us. Great great service! You wont find a better agent then her. Thank so much!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jamie Mitchell

August 11, 2026

5  out of  5
rating by Jamie Mitchell
"I recently switched my insurance policies to Willard Harrell State Farm, and I couldn't be more pleased with my decision.
Julie has been absolutely amazing to work with. She is personable, knowledgeable, and genuinely cares about her customers.
Every phone call, email, and text has been answered promptly, and she has made the entire process smooth and stress-free.
What stands out most is how comfortable and valued she makes me feel.
Her exceptional customer service and attention to detail have far exceeded my expectations.
I highly recommend Willard Harrell State Farm to anyone looking for an insurance provider they can trust. Five stars all the way!"
We responded:
"Jamie, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Willard Harrell and Team "
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Susan Lemons

August 11, 2026

5  out of  5
rating by Susan Lemons
"Phenomenal is the word I would use to describe my experience with the Willard Harrell agency. From the friendly assistant I spoke with initially to the in person meeting with Mr. Harrel I was treated with professionalism and personal care for the various types of policies I have. Great agency to do business with."
We responded:
"Thank you so much for your wonderful feedback of us here at Willard Harrell’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Willard Harrell’s Insurance Team "
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Jay Heninger

August 5, 2026

5  out of  5
rating by Jay Heninger
"When I have questions Julie and Laurie are most diligent with getting the information needed.Willard has a great staff!! The office responds very quickly and efficiently."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jarred Ray

July 29, 2026

5  out of  5
rating by Jarred Ray
"Shopping for homeowner and auto insurance and found the best rates and great service with Julie at the Willard Harrell agency. Very responsive and easy to work with!"
We responded:
"Jarred, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Gary Larson

July 28, 2026

5  out of  5
rating by Gary Larson
"Just switched our homeowners and car insurance to the Willard Harrell State Farm agency. I am so impressed with Laurie Loesch there. She is so helpful and wonderful to talk to and is the rerason we went with this agency. Truly exceptional customer service! Highly recommended!"
We responded:
"Thanks so much for the fantastic rating, Gary! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Toy Coach

July 28, 2026

5  out of  5
rating by Toy Coach
"Willard Harrell and his staff are personable, efficient, and are problem solvers. Willard and his staff genuinely care and support their customers. I am impressed with their professionalism and their knowledge about the insurance business. I am pleased to have chosen Willard Harrell as my State Farm Agent. I have and will continue to recommend his services to my friends."
We responded:
"Thanks so much for the amazing review, Toy! We really appreciate your support here in St Peters. Just reach out anytime if you need us - we’re here for you. "
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Brian Alper

July 28, 2026

5  out of  5
rating by Brian Alper
"Julie in Willard Harrell's State Farm office is great to work with. She is so responsive, on top of things, and great to work with."
We responded:
"Hi Brian, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in St Peters.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Willard Harrell "
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David Gant

July 27, 2026

5  out of  5
rating by David Gant
"Willard and his staff have been our families insurance team for as long as I can remember. They have always been responsive and friendly."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our St Peters insurance team. "
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Debbie Dennler

July 17, 2026

5  out of  5
rating by Debbie Dennler
"Willard Harrell has been my insurance agent for over 30 years and always makes sure my premiums include all available discounts and rebates. He is honest and works in his client's best interests. Yay Willard!"
We responded:
"Hi Debbie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in St Peters.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Willard Harrell "
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Jessica Collins

June 23, 2026

5  out of  5
rating by Jessica Collins
"I've been with this office for many years now and they are the best!! The phone is always answered and every email is responded to. I feel very comfortable working with them. highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Willard Harrell’s Team here in St Peters . "
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Janae Voelkel

June 2, 2026

5  out of  5
rating by Janae Voelkel
"As someone without a finance or legal background, navigating insurance can stress me out because I feel like it’s necessary to worry about getting taken advantage of. However, I’ve never had that worry with this team. They really make you feel safe and looked after by making everything easy to understand and treating you with real honesty.

I’ve spoken and worked with Julie almost every time I’ve reached out, and I just love her! She’s personable, easy to talk to, easy to work with, very kind, and prompt."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Willard Harrell’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jasmine Williams

June 1, 2026

5  out of  5
rating by Jasmine Williams
"Julie and the team have always been great to me even when I had to leave for a year or so . I was more than happy to return for my car insurance they are the best"
We responded:
"Thank you so much for the 5-stars, Jasmine! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Willard Harrell’s Team anytime."
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Joanne Laurent

March 20, 2026

5  out of  5
rating by Joanne Laurent
"Laurie Loesch is wonderful! My claim is a long process but Julie A Jones and especially Laurie are professional ,, my stroke is very difficult but they are kind, and really patience,, I am truly grateful,, thank you"
We responded:
"Thank you for the amazing review, Joanne! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Courtney Young

February 28, 2026

5  out of  5
rating by Courtney Young
"Very kind and responsive!"
We responded:
"Thank you Courtney for the kind words and the positive review. It was nice hearing from you. If you ever have any insurance needs my team and I are here ready to serve you! Thanks again for reaching out.

Sincerely,
Willard Harrell"
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McClay Sign

February 24, 2026

5  out of  5
rating by McClay Sign
"We have worked with them for 200 years and are grateful for every minute! They have a strong ability and grasp of the changing automobile insurance and know the best for customer because they KNOW their customers."
We responded:
"Thank you Liz for the review and the kind words. I am glad we've been able to assist you with your insurance needs over these many years and that you've had such a positive experience. We truly appreciate your support and look forward to serving you in the future.

Sincerely,
Willard Harrell"
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Sayyadah Foster

February 17, 2026

5  out of  5
rating by Sayyadah Foster
"Always helpful and always pleasant"
We responded:
"Sayyadah, thank you for the kind words, I am glad we were able to assist you with your insurance needs and that you had such a positive experience.

Sincerely,
Willard Harrell

"
Profile photo of Martin Carter

Martin Carter

February 16, 2026

5  out of  5
rating by Martin Carter
"Superior service from this group. Not only do they take care of my insurance needs they call when there appears to be suspicious activity on my policies. This group goes above and beyond to bring peace of mind."
We responded:
"Thank you Martin for taking the time to share your positive experience with our insurance service! Your feedback means a lot to us and serves as a motivation to continue delivering exceptional service. We are committed to ensuring that our customers have a smooth and hassle-free experience with their insurance needs. Once again, thank you for choosing our insurance service and for your kind words.

Sincerely,
Willard Harrell"
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amanda seithel

February 12, 2026

5  out of  5
rating by amanda seithel
"I have been with State Farm and Willard Harrell’s office for 15+ years and they have been nothing short of amazing. Julie Jones who I have dealt with many times and such a pleasure to work with and is always extremely helpful."
We responded:
"Thank you Amanda for taking the time to share your positive experience with our insurance service! We are thrilled to hear that you had a great experience with us. Providing excellent customer service is our top priority, and we are delighted that Julie was able to meet your expectations. Once again, thank you for choosing our insurance service and for the kind words.
Willard Harrell "
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Tonie Hiley

December 30, 2025

5  out of  5
rating by Tonie Hiley
"I have received consistent, courteous, and valuable service from Willard Harrell and his entire staff for 5 years. I am a 24/7 caregiver and they have gone above and beyond on their help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jim Keck

November 26, 2025

5  out of  5
rating by Jim Keck
"Julie, is always very nice and very helpful, great agent ,thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kayode Akinbobola

Kayode Akinbobola

August 23, 2025

5  out of  5
rating by Kayode Akinbobola
"Julie was very pleasant to work with and she understands how to support the needs of the customer. I am thankful for the insurance savings and looking forward to staying with your agency for a long time."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"