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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Collins

Jessica Collins

June 23, 2026

5  out of  5
rating by Jessica Collins
"I've been with this office for many years now and they are the best!! The phone is always answered and every email is responded to. I feel very comfortable working with them. highly recommend!"
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Jay Heninger

June 9, 2026

5  out of  5
rating by Jay Heninger
"When I have questions Julie and Laurie are most diligent with getting the information needed.Willard has a great staff!! The office responds very quickly and efficiently."
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Janae Voelkel

June 2, 2026

5  out of  5
rating by Janae Voelkel
"As someone without a finance or legal background, navigating insurance can stress me out because I feel like it’s necessary to worry about getting taken advantage of. However, I’ve never had that worry with this team. They really make you feel safe and looked after by making everything easy to understand and treating you with real honesty.

I’ve spoken and worked with Julie almost every time I’ve reached out, and I just love her! She’s personable, easy to talk to, easy to work with, very kind, and prompt."
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Jasmine Williams

June 1, 2026

5  out of  5
rating by Jasmine Williams
"Julie and the team have always been great to me even when I had to leave for a year or so . I was more than happy to return for my car insurance they are the best"
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Joanne Laurent

March 20, 2026

5  out of  5
rating by Joanne Laurent
"Laurie Loesch is wonderful! My claim is a long process but Julie A Jones and especially Laurie are professional ,, my stroke is very difficult but they are kind, and really patience,, I am truly grateful,, thank you"
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Courtney Young

February 28, 2026

5  out of  5
rating by Courtney Young
"Very kind and responsive!"
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McClay Sign

February 24, 2026

5  out of  5
rating by McClay Sign
"We have worked with them for 200 years and are grateful for every minute! They have a strong ability and grasp of the changing automobile insurance and know the best for customer because they KNOW their customers."
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Sayyadah Foster

February 17, 2026

5  out of  5
rating by Sayyadah Foster
"Always helpful and always pleasant"
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Martin Carter

February 16, 2026

5  out of  5
rating by Martin Carter
"Superior service from this group. Not only do they take care of my insurance needs they call when there appears to be suspicious activity on my policies. This group goes above and beyond to bring peace of mind."
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amanda seithel

February 12, 2026

5  out of  5
rating by amanda seithel
"I have been with State Farm and Willard Harrell’s office for 15+ years and they have been nothing short of amazing. Julie Jones who I have dealt with many times and such a pleasure to work with and is always extremely helpful."
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Tonie Hiley

December 30, 2025

5  out of  5
rating by Tonie Hiley
"I have received consistent, courteous, and valuable service from Willard Harrell and his entire staff for 5 years. I am a 24/7 caregiver and they have gone above and beyond on their help!"
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Jim Keck

November 26, 2025

5  out of  5
rating by Jim Keck
"Julie, is always very nice and very helpful, great agent ,thank you"
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Kayode Akinbobola

August 23, 2025

5  out of  5
rating by Kayode Akinbobola
"Julie was very pleasant to work with and she understands how to support the needs of the customer. I am thankful for the insurance savings and looking forward to staying with your agency for a long time."
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Eli Spilker

August 22, 2025

5  out of  5
rating by Eli Spilker
"Julie Jones with the Willard Harrell agency helped me out so much when I had a home fire claim. Her sense of calm and reassurance helped calm my fears. She answered all of my questions. I will forever be grateful for her services and help with all things insurance."
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Paula Houston

August 22, 2025

5  out of  5
rating by Paula Houston
"This office has the best service hands down! I have been working with Julie and she is amazing. She was able to get me a good rate on all of our vehicles and she responds quickly to calls and emails. I have referred this office to all my family and friends. If you want great customer service and honest insurance rates, reach out to them!"
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Debra Ring

August 15, 2025

5  out of  5
rating by Debra Ring
"You are always on it! I appreciate all you do! Efficient & prompt! Thank you!"
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John Thompson

July 25, 2025

5  out of  5
rating by John Thompson
"My family has been using Willard Harrell insurance for what I want to say has been a few decades now, and have never had a bad experience. Since my wife and I have started using them it's been the same experience as the rest of my family has had. They're always quick to respond, Julie is so helpful, and their cost is extremely reasonable. I'd recommend them to anyone looking to get insurance on home or auto, and if I ever need anything else insured, they'd be the first I'd call."
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Megan Baker

July 22, 2025

5  out of  5
rating by Megan Baker
"Julie is always very helpful and responsive on any questions about coverage and options. Highly recommend this office."
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Donna Hall

July 16, 2025

5  out of  5
rating by Donna Hall
"Good price, fast friendly service."
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Chad Odom

July 15, 2025

5  out of  5
rating by Chad Odom
"Couldn't be happier with them! Friendly, very responsive staff. All my concerns addressed quickly! Very happy that I made the switch!"
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Cole Strom

June 26, 2025

5  out of  5
rating by Cole Strom
"I’ve had insurance through Willard Harrell for almost 20 years now, and everyone there is the absolute best. Laurie and Julie are the sweetest and are so helpful with everything. Makes me feel like family"
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Matt Hollenberg

June 25, 2025

5  out of  5
rating by Matt Hollenberg
"We are beyond happy with our continued coverage with Willard Harrell and the entire team. Julie and everyone there makes everything seemless, easy and they always have the best communication. We have been with the agency over 20 years and could not imagine anywhere else. Thanks for always being there for our families needs.
Matt H"
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Rinelda Zapa

June 2, 2025

5  out of  5
rating by Rinelda Zapa
"I would like to say that Laurie Loesch has an awesome job to her clients. Very nice attitude towards me."
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Stacey Boedeker

May 9, 2025

5  out of  5
rating by Stacey Boedeker
"The entire team at State Farm Willard Harrell are excellent to work with. My contact is Julie and I could not ask for anyone better to work with. Not only does she stay on top of my insurance accounts and let's us know what to look out for or be aware of, her actions and demeanor shows she really cares about what's best for my family."
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Jim Ponzar

April 2, 2025

5  out of  5
rating by Jim Ponzar
"Julie is the best. Always nice, knowledgeable and efficient.

Willard is pretty good too.
Hey Willard I hope everything is good with you ."